Perform functions to evaluate and test prototypes and production products
according to US domestic and international product safety standards. Set
up test programs, evaluate product and component documentation, collect
test data and prepare engineering test reports. Evaluate, troubleshoot
and consult with customers on moderate to complex design changes and make
recommendations to assist customers in meeting standards and certification
agency requirements. Advise and/or supervise Lab Technicians and Assistant
Engineers in conducting tests and troubleshooting problems.
Under general supervision:
Discuss objectives to be achieved with customers for the laboratory
testing of prototype and production products.
Assist customers in initial design stages of product to ensure compliance
with standards. Work with product managers, customer engineering departments
and product designers.
Inspect and monitor performance of lab equipment. Research and coordinate
with outside vendors on purchase, maintenance and calibration of lab
equipment.
Provide customer support related to product safety compliance, including:
- Identification and use of appropriate standards.
- Product analysis and application of standards requirements
- Advice/consulting to correct non-compliant design features or resolve
test failures
Provide liaison services for customers seeking formal certification
from agencies such as UL, CSA, TUV, others, including:
a) Set up projects with the agencies.
b) Arrange for on-site witness testing by agencies.
c) Provide necessary technical information, handle agency correspondence
and generally, manage certification effort on customer's behalf.
Instruct Lab Technicians and Assistant Engineers to conduct a variety
of electrical and mechanical tests on products as required, and accurately
record conformance data. Monitor testing progress and results to ensure
compliance with test requirements and procedures.
Assign testing and other tasks in accordance with analysis of products
based on the applicable standard(s), providing any necessary instructions,
procedures and data sheets. When necessary, perform tests.
Prepare detailed engineering test reports in appropriate format (UL,
IECEE CB Scheme, CCA, etc.) and enter into computer system.
Review and approve reports by other engineers.
Verify calibration of test equipment.
Use a variety of laboratory test equipment such as dataloggers, power
analyzers, multi-meters, oscilloscopes, force gauges and standard test
stands, hand tools and personal computer.
Perform functions to manage laboratory operations and supervise laboratory
personnel. Schedule testing operations, calibration and functioning of
equipment and resolve operating difficulties. Assist engineers in performing
tests. Responsible for quotes to customers and acceptance of new projects.
Under direction:
Develop schedule of tests and utilization of equipment and personnel.
Responsible for scheduling of special projects or offsite testing at
customer or other facilities.
Update and review lab procedures in accordance with regulations and
to maximize efficiency. Responsible for lab certification and certification
maintenance.
Respond to customer inquiries and requests, provide quotes for services.
Coordinate activities with agencies (UL, TUV, etc.) where witness testing
and certification are involved.
Investigate and develop new business opportunities.
Monitor and manage progress of project throughout project cycle relative
to customers' needs and (where applicable) agency requirements.
Requisition and ensure adequate quantities of lab supplies and consumables.
Consulting: Assist customers and project engineer in design and recommend
modifications of products to ensure compliance with standards.
Supervise lab staff in set up of a variety of laboratory test equipment.
Instruct engineers in performing evaluation and testing of products
as necessary.
Review all reports before sending to customers or agencies.
Communicate to staff new procedures or developments relevant to departmental
interests.
Responsible for the supervision of all lab staff. Recommend hire or termination,
administer discipline, assign, review, check work and assist employees
and eliminate ordinary operating difficulties.
Use a variety of test equipment such as analyzers, receivers, signal
generators, amplifiers, multimeters, oscilloscopes, standard test stands,
hand tools and personal computer.